Independent consulting · North Wales
Some situations cross organisational boundaries. Some people’s circumstances don’t fit established categories. SOC helps you understand where existing approaches fall short, bring the right perspectives together and develop a workable response.
Explore how I can helpGood evidence becomes useful when people can act on it.
DESIGN · EVALUATIONBespoke services
Bespoke consulting for a defined challenge, helping your organisation strengthen the connections, practices and learning it needs to respond.
Are we addressing the right problem?
Examine needs, assumptions and delivery conditions before committing to a solution. Build a programme logic that connects the intended change with what people can realistically do.
Problem framing · Theory of change · Programme logic · Evaluation planning
What is working, for whom, and why?
Design proportionate evaluations that combine programme data with the experiences of participants and delivery teams. Identify what the evidence supports and what it means for the next decision.
Survey design & delivery · Mixed methods · Process evaluation · Stakeholder interviews · Useful reporting
Whose knowledge needs to be in the room?
Create purposeful conversations that help people understand different perspectives, work through difficult questions and make progress together.
Workshop design · Stakeholder engagement · Co-design · Collaborative sensemaking
How will insight change practice?
Help teams make better use of what they already know. Improve feedback, reporting and reflection so learning informs programme adaptation and future investment.
Learning frameworks · Feedback systems · Reflective practice · Practical tools
How I work
Listen for missing perspectives, unspoken assumptions and concerns that haven’t found space in the conversation.
Look at the relationships, constraints and assumptions shaping the work. Understand the perspectives of the people making decisions, carrying out the work and affected by it.
Choose methods that fit the question, budget and capacity. Keep the purpose clear and the burden on participants manageable.
Translate findings into clear choices, usable recommendations and tools that teams can carry forward.
Professional experience
Experience from the frontline to the boardroom helps me understand both the pressures behind decisions and what it takes to put them into practice.
Connecting perspectives
My career has crossed sectors, countries and conventional job boundaries. That experience has taught me to notice what established categories miss, and connect perspectives that usually sit apart.
Research design & delivery
From developing surveys and interview guides to conducting face-to-face interviews, facilitating workshops and turning findings into practical insight. My experience spans market research, community development and programme evaluation, including thousands of face-to-face interviews and dozens of facilitated workshops.
Meet the consultant
I bring a systems perspective to practical programme challenges, with experience across frontline service delivery, face-to-face research, programme responsibilities and board-level governance.
I understand how a decision looks to the person making it, the person implementing it and the person affected by it. My work helps connect those perspectives, so organisations can ask better questions, use evidence well and develop workable responses.
Based in North Wales · Fluent Spanish
PGDip Global Food Security & Agroforestry, Bangor University
BA Philosophy, Brandeis University
Find a starting point
Second Order Consulting participates in the Business Wales Green Growth and Equality Pledges, reflecting our commitment to environmentally responsible, inclusive and accountable practice. These principles inform both how we work and the systems we help clients design and improve.
Let’s talk
Tell me a little about your organisation, the challenge you’re facing and the support you’re looking for.